The Director of Information Technology’s primary responsibility is to oversee the streamlined operation of the IT department and to ensure it aligns with the business objectives of the organization. This individual’s principal goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization. The Director of IT will plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. The Director of IT will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. These responsibilities to include enterprise network, administrative and helpdesk support operations.
Skills Required
Bachelors degree, with a technical major, such as engineering or computer science. Master’s degree in either of these fields or Master of Business Administration with technology as a core component preferred; 10 years of experience managing and/or directing an IT operation; Proven experience in IT infrastructure strategic planning and development, project management, and policy development; Good understanding and technical knowledge of current network, unix and window operating systems, hardware, protocols, and standards; In depth knowledge of office applications systems; Knowledgeable on Telecom OSS platforms; Knowledge of security standards and ITIL methodologies; In depth understanding of Cisco Routers and Band management; Experience with systems design and development from business requirements analysis through to day-to-day management; Knowledge of business theory, business processes, management, budgeting, and business office operations; Superior understanding of the organization’s goals and objectives; Demonstrated ability to apply IT in solving business problems; In-depth knowledge of applicable laws and regulations as they relate to IT.
Innovative is a leading Caribbean telecommunications and cable TV provider headquartered in St. Thomas,US Virgin Islands, with operations in the US Virgin Islands,British Virgin Islands and St. Maarten. ICC offers a full array of telecommunications and cable TV services for the residential, business, and government markets including: local, US and international voice and data services,high speed internet, digital cable TV and wireless.
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