Maximize room revenue by managing the operation of the Reservations department, daily availability, structuring rates, boosting occupancy, utilizing yield management techniqus, increasing ADR and RevPAR
Responsilbe to intercept and satisfy complaints from both internal and external customers
Train, Staff & Scheduling for front office and reservation personel
Maintain the front office storeroom, cut costs, and increase profitability whenever possible
Enforce existing policies and procedures
Created and maintained liaisons with third party affiliates including online systems, travel agents, local business
Solicit and cater to group business and corporate accounts
Company Name: Best Western Emerald Beach Resort
Company Description:
Best Western Emerald Beach Resort is ideally situated just minutes from the St. Thomas airport, town, inter-island ferries and a wonderful variety of island activities. Peaceful and secluded, with lovely, beachfront, airy rooms that enjoy breathtaking views of Lindbergh Bay's white sand beach, the Emerald Beach Resort is the perfect choice for your visit to St. Thomas.
Portobello and The Palms are our charming beachside restaurant and beach bar open for breakfast, lunch and dinner, plus special Sunday morning Brunch and Friday night West Indian Buffet with live steel pan music
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