This position is for a Training and Administrative Assistant for our St. Thomas office, to perform all general administration duties and assisting in the instruction of adults and/or teenage students from beginners to intermediate level in computer operations, Windows, MS Office programs and QuickBooks. Candidate will also assist in the instruction of Office Management, E-commerce and Entrepreneurial Strategies. Candidate will be responsible to the Operations Manager for daily tasking.Tasks for this position are, yet not limited to:TASKS:
Process, verify, and maintain documentation relating to program participants’ activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
Keep records of materials filed or removed, using logbooks or computers.
Record data for each participant, including such information as addresses, weekly performance, absences, attendance and compile data as provided for supervisory reports on performance.
Answer questions regarding examinations, eligibility, performance, and other pertinent information.
Assist in the Interviewing process of participants to obtain and verify information used to screen and evaluate them.
Prepare reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software.
Read and analyze incoming memos and reports to determine their significance and assist the Operations Manager in planning organizing strategic steps to ensure successful performance of participants.
Prepare responses to correspondence containing routine inquiries about a specific program or participant.
Perform general duties such as maintaining records management systems, and performing basic scheduling.
Prepare agendas and make arrangements for meetings and reviews.
Provide assistance to staff in duties such as conducting orientation programs, and scheduling events and appointments.
Confer with other academic staff to explain and formulate admission requirements and course policies.
Assist in directing activities of administrative departments such as admissions, registration, and career services.
Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Find and retrieve information from files in response to requests from authorized users.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information and address complaints.
Assist all departments with reports, collection of data and additional administrative duties.
BIZVI, LLC is an equal opportunity Employer.
Skills Required
KNOWLEDGE:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge in office oriented software (Microsoft Office)
WORK STYLE:
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Concern for Others — Job requires being sensitive to others' needs and being understanding and helpful on the job.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity — Job requires being honest and ethical.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Persistence — Job requires persistence in the face of obstacles.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
ABILITIES:
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity — The ability to speak clearly so others can understand you.
ADDITIONAL REQUIREMENTS:
Candidate MUST have reliable transportation and valid drivers’ license.
Candidate MUST be knowledgeable with Microsoft Office Programs (2000 / 2003 / 2007)
Willing to work closely with youth and / or adults to assist in the monitoring of the participants' training progress.
BiZVI,LLC has been serving the needs of Virgin Islands for a few years under the four well-known names of BizVI.com, BizVI Training, BizVI Grafix and BizVI Research. As a technology based research, marketing and development company, we understand the importance of developing web-based systems, keeping in mind the environmental dynamics that impact different businesses and non-profit organizations across the Caribbean islands and around the world.
The BiZVI Philosophy Our philosophy is simple: to provide the highest quality product at the most reasonable price and par excellence quality. Each client's project is developed from scratch and our team of creative designers and dedicated developers ensures that your requested features are presented in the most user friendly and highly professional manner. The major difference between us and other companies offering similar services is that we understand your business needs and work with you as an associate to help you achieve your objectives.
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