CAREER.VI now in British Virgin Islands
  Follow Us On Facebook Twitter LinkedIn  
35543 Job Applications
For 7069 Total Jobs
Posted By 1155 Companies
 
Setup Your Job Agent Cart Credit Competitor
Seasonal Guest Services - ONET Job Title: (Customer Service Representatives, not listed separately)
Industry: Administration of General Economic Programs share on twitter share on Facebook
 Job Details
Back to Job Listing 
Job Title:   Seasonal Guest Services
ONET Job Title:   Customer Service Representatives, not listed separately
Industry:   Administration of General Economic Programs
Job Type:   Full Time
Job Shift:   First Shift (Day)
Job Location:   St. Thomas
Minimum Education:   High School Diploma
Career Level:   Entry Level
Minimum Experience:   1 Year
Apply By:   Nov 08, 2014
View Competition
Job Description:

Summary: 

Provides information and customer service to guests of marina by performing duties included as part of IGY’s customer service standards.

 

Essential Duties and Responsibilities include the following (other duties may be assigned): 

  • Provides service to marina guests that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met.

 

  •  Makes and confirms reservations, verifies arrival and departure times and arranges for baggage handling and other services requested by guests; maintains records of slip availability.

 

  • Greets and registers guests; provides escort instructions to Dock Assistants coordinating appropriate guest and luggage transportation.

 

  • Manages all guest financial transactions; verifies guest credit status and issues charge cards where applicable; posts charges such as moorage, power, water, food, liquor, or telephone to ledger; computes final bills and collects appropriate payments.

 

  • Answers guest inquiries and provides information pertaining to restaurants, mechanics, travel, provisioning, florist, carpenters, medical, painting, entertainment, laundry services, safety inspections, varnishing, and legal services.

 

  • Issues facility security ID and supports marina and facility security teams in their security related efforts; reports disturbances in marina office area to superiors and maintains general vigilance.

 

  • Transmits and receives telephone messages; date stamps, sorts, and racks incoming mail and messages, and coordinates delivery of same.

 

  • Makes restaurant, transportation, or entertainment reservations and tour arrangements at guests’ requests.

 

  • Deposits guests’ valuables in marina safe.

 

  • Maintains VHF radio and in-person communication with vessels, Marina staff and marina management.


Skills Required

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

Education/Experience: 

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

 

VHG Operator’s certificate and basic first aid preferred.

 


Company Information More jobs from this company 
Company Name: Yacht Haven Grande USVI
Company Description:
A premier marina facility for megayachts within the Caribbean! Yacht Haven Grande is a member of the Island Global Yachting Network of world-class yachting-oriented resort destination locations. 
        
Confirm
Are you sure you wish to see the number of people competing for this job. Note: This will use '1' credit from your account within 24 hours?
Show
No
Confirm
Job Agent feature will require '5' credits per Job Agent Set up. Are you sure you wish to set up Job Agent?

 

What are
Users Saying

I love you guys, and I like the way you treat me. You never forgot to send me not just the new jobs, and opportunities, but congratulate me on each holiday with wishes. Thank you for your professionalism and Happy Valentines Day to You. Thank you.

Nadejda Toneva
Home
Headlines
Career Tips
Employer Insight
Career Growth
Job Market
Ask the Experts
Tortal
Anegada
Jost Van Dyke
Virgin Gorda
About Career.VI
Job Market in VI
Media
Privacy Policy
Site Map
Terms and Conditions
Company Listings
FAQs
Contact Us
Partnership
RSS
  Common Questions to ask the Interviewer
  How to Handle Difficult Interview Situations
  Common Interview Questions
  The Importance of Research
  Self Confidence
Powered ByTABS
Copyright 2024 Career.VI
- Top Virgin Islands Jobs - All Rights Reserved.
Reproduction of material from any Career.VI pages without permission is strictly prohibited.
BIZVI