Possess knowledge of all timeshare services

Coordinates with management, the operations of the Front Desk

Promotes cooperation betweem the Front Office and all other departments

Greet guests courteously and register guest into the condominum complex

Possesses knowledge of reservation and billing systems

Maintains and controls room inventory and availabity

Possesses knowledge of the Resorts products, rates and special programs

Possesses knowledge of the Resorts Credit policies

Distributes guest and administrative mail and packages

Possesses knowledge of, and uses, emergency procedures

Conducts inventory of and restocks desk supplies

Completes Check-in Packages for each guest owner

Completes check-out procedures for guest owner

Maintains neatness of front desk work area

Answers front desk telephone and directs incoming calls

Performs other related duties as assigned by the Office/Reservations Coordinator

Complies with all SPM Resorts Policies and Procedures

Maintain a neat, professional appearance at all times

Performs other related duties as assigned by immediate supervisor