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Reservations Manaer - ONET Job Title: (Sales and Related Workers, not listed separately)
Industry: Lessors of Other Real Estate Property share on twitter share on Facebook
 Job Details
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Job Title:   Reservations Manaer
ONET Job Title:   Sales and Related Workers, not listed separately
Industry:   Lessors of Other Real Estate Property
Job Type:   Full Time
Job Location:   Virgin Gorda
Minimum Education:   Bachelors Degree
Career Level:   Experienced (Non-Manager)
Minimum Experience:   3 Years
Required Travel:   Not Required
Apply By:   Feb 28, 2017
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Job Description:

Job Description: Reservations Manager

 

Oil Nut Bay, a luxury residential community on the island of Virgin Gorda in the British Virgin Islands, is looking to hire a full-time Reservations Manager.

 

Reservations

  • Pro-actively drive new bookings for villas and suites with new and existing rental guests
  • Add all new leads to booking system Springer Miller (SMS)
  • Inquiry follow-up if no reply received after our initial response
  • Gather guest arrival and departure information for all guests who have confirmed bookings
  • Introduce guests to Guest Services team for further communication about upcoming stay.
  • Pro-actively drive new bookings with existing and new trade partners
  • Contracting       
  • Work with events team, tourist board and marketing to drive group bookings

 

Budget and Report Management

  • Maintain regular reporting including revenue reports, inquiry report, owner reports, month end reports, pacing reports, etc.

 

Billing

  • General Reservations payment
  • Confirm final bill is complete for guests’ view
  • Close out ONB in-house reservations to specified departments
  • Daily billing to ensure all charges are being posted to guest folios
  • Assure all guest bills are paid and closed upon departure

 

Sales & Marketing

  • Keep online websites up-to-date (Trip Advisor/ FlipKey, Air bnb, etc.)
  • Make sure all travel trade websites are accurately advertising ONB
  • Acknowledge key times for discounts, offers, etc.
  • Work with Marketing on specials and packages for website

 

Skill Requirements:

  • 3-5 years’ experience
  • Bachelor’s degree required
  • Responsible for achieving monthly and annual goals.
  • Act as a team player and
  • Computer proficient with solid working knowledge of Microsoft Office Suite.
  • The ability to solve problems and have a “can do attitude” that gets the job done.
  • Ability to deal with ambiguity and a regularly changing work environment.



Company Information More jobs from this company 
Company Name: Oil Nut Bay
Company Description:
Oil Nut Bay, a luxury residential community on the island of Virgin Gorda in the British Virgin Island.
        
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